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Terms of Service

Please read these terms carefully before using InventorySync.io.

Effective Date: March 1, 2026

1. Acceptance of Terms

By accessing or using InventorySync.io (the "Service"), operated by InventorySync.io ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

By creating an account, subscribing to a plan, or otherwise using the Service, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

InventorySync.io is a multi-channel inventory synchronization software-as-a-service (SaaS) platform designed for e-commerce sellers. The Service automatically syncs inventory quantities across supported platforms, including Shopify, eBay, Etsy, and WooCommerce.

Key features of the Service include:

  • Automatic real-time inventory synchronization across connected platforms
  • Centralized inventory management dashboard
  • Sync history and audit trail
  • Analytics and product insights

We reserve the right to modify, update, or discontinue any feature of the Service at any time, with or without notice.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use of your account
  • Maintaining valid accounts on all third-party platforms you connect to the Service

You may not share your account credentials with others, create multiple accounts to circumvent plan limits, or use the Service in a way that violates these Terms.

4. Subscription & Billing

The Service is offered under the following subscription plans:

  • Starter: $29 per month
  • Growth: $59 per month
  • Scale: $119 per month

Annual billing is available at a discounted rate. All payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis (monthly or annually, depending on your selected billing cycle) until you cancel.

Prices are subject to change. We will provide at least 30 days' notice before any price increase takes effect on your account. You are responsible for any applicable taxes.

Plan downgrades take effect at the end of the current billing period. You will retain access to your current plan's features until that time.

5. Free Trial

We offer a 14-day free trial of the Service. No credit card is required to start a free trial. During the trial period, you will have access to the Service's features as described on our pricing page.

At the end of the trial period, you must subscribe to a paid plan to continue using the Service. If you do not subscribe, your access to the Service will be suspended, but your data will be retained for a reasonable period to allow you to reactivate your account.

6. Cancellation & Refunds

You may cancel your subscription at any time from the Billing page within the Service. Upon cancellation:

  • Your access to the Service will continue until the end of your current billing period
  • No further charges will be made to your payment method
  • There are no cancellation fees
  • No prorated refunds are provided for the remaining portion of a billing period

We do not offer refunds for partial billing periods, upgrades, or unused portions of your subscription. In exceptional circumstances, refund requests may be considered at our sole discretion by contacting support@inventorysync.io.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Service to engage in any fraudulent, abusive, or illegal activity
  • Attempt to gain unauthorized access to the Service, other user accounts, or our systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Reverse engineer, decompile, or disassemble any aspect of the Service
  • Use automated scripts or bots to access the Service in a manner that exceeds reasonable use
  • Resell, sublicense, or redistribute the Service without our prior written consent
  • Use the Service to synchronize counterfeit, prohibited, or illegal goods
  • Circumvent any rate limits, security measures, or access controls

8. Intellectual Property

All rights, title, and interest in and to the Service, including but not limited to the InventorySync.io brand, logo, website design, application code, documentation, and all associated intellectual property, are and shall remain the exclusive property of InventorySync.io.

Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose during your subscription period. Nothing in these Terms transfers any ownership of our intellectual property to you.

9. User Data & Privacy

You retain full ownership of all data you provide to or generate through the Service, including your product listings, inventory quantities, and account information ("User Data").

By using the Service, you grant us a limited license to use, process, and transmit your User Data solely for the purpose of providing and improving the Service. We will not sell your data to third parties.

You are solely responsible for the accuracy, completeness, and legality of your User Data, including all product information, SKUs, and inventory quantities. Our collection and use of personal information is governed by our Privacy Policy.

Upon account termination, we will retain your data for a reasonable period after which it may be permanently deleted.

10. Third-Party Platforms

The Service integrates with third-party e-commerce platforms including Shopify, eBay, Etsy, and WooCommerce. Your use of these platforms is subject to their respective terms of service and policies.

You acknowledge and agree that:

  • You must maintain valid, active accounts on all platforms you connect to the Service
  • We are not responsible for changes to third-party platform APIs, rate limits, or policies that may affect the Service's functionality
  • Third-party platforms may impose their own rate limits, restrictions, or downtime that can impact synchronization
  • We do not control and are not liable for any actions taken by third-party platforms regarding your accounts or data
  • You are responsible for complying with all terms and policies of the third-party platforms you connect

11. Limitation of Liability

This section is critically important. Please read it carefully.

To the maximum extent permitted by applicable law, InventorySync.io, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Overselling of products due to synchronization delays, failures, or errors
  • Lost sales or lost revenue arising from inventory discrepancies
  • Inventory discrepancies between platforms, regardless of cause
  • Damages arising from sync failures, including but not limited to network outages, server downtime, software bugs, or system errors
  • Damages arising from platform outages or unavailability of third-party services (Shopify, eBay, Etsy, WooCommerce, or any other integrated platform)
  • Damages arising from API rate limits, throttling, or restrictions imposed by third-party platforms
  • Damages arising from delayed updates to inventory quantities across platforms
  • Loss of data, loss of profits, loss of business, or business interruption
  • Damages resulting from unauthorized access to your account or data
  • Any damages arising from events beyond our reasonable control, including but not limited to acts of God, internet service disruptions, power failures, or third-party service failures

In no event shall our total aggregate liability to you for all claims arising out of or related to these Terms or your use of the Service exceed the total amount you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.

You acknowledge that the Service synchronizes inventory data across multiple platforms in near-real-time, and that perfect, instantaneous synchronization is not technically possible. Minor delays, temporary discrepancies, and occasional sync failures are inherent to the nature of the Service. You agree to maintain appropriate safety stock and operational procedures to account for these limitations.

12. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranty of any kind, either express or implied.

We expressly disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Any warranty that the Service will be uninterrupted, error-free, secure, or available at any particular time
  • Any warranty regarding the accuracy, reliability, or completeness of inventory synchronization
  • Any warranty that the Service will meet your specific requirements or expectations
  • Any warranty regarding the results obtained from the use of the Service

We do not provide any uptime guarantee or service level agreement (SLA). While we strive to maintain high availability, we make no commitment regarding specific uptime percentages or response times.

13. Indemnification

You agree to indemnify, defend, and hold harmless InventorySync.io, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your User Data or product listings
  • Any dispute between you and a third party (including customers, platforms, or other sellers)

14. Termination

We reserve the right to suspend or terminate your account and access to the Service, at our sole discretion and without prior notice, for any of the following reasons:

  • Violation of these Terms or any applicable law
  • Non-payment or repeated failed payment attempts
  • Abusive or fraudulent use of the Service
  • Conduct that we determine, in our sole discretion, is harmful to other users, the Service, or our business

Upon termination, your right to use the Service will immediately cease. We may, but are not obligated to, provide you with access to export your data for a limited period following termination.

Sections 8, 9, 11, 12, 13, and 16 shall survive any termination or expiration of these Terms.

15. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a prominent notice within the Service at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription.

16. General Provisions

Governing Law. These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.

Dispute Resolution. In the event of any dispute arising out of or related to these Terms or the Service, the parties agree to first attempt to resolve the dispute through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through the appropriate legal channels.

Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and InventorySync.io regarding your use of the Service and supersede all prior agreements and understandings.

Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right under these Terms shall not constitute a waiver of such right.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: support@inventorysync.io

Contact form: inventorysync.io/contact

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